Application Specialist
About Inretrn
Inretrn is a market-leading B2B SaaS solution in the Nordics, helping retail and e-commerce brands secure long-term profitability by taking control of one of the industry’s most complex and costly challenges: returns and post-purchase operations.
Our platform combines automation, freight optimization, and intelligent workflows to reduce operational costs, improve customer experience, retain revenues, and unlock new commercial opportunities. Our product is developing rapidly with the latest technology and application of AI.
Inretrn is trusted by leading retail brands such as Stadium, Nelly.com, Gina Tricot, Samsøe Samsøe, NN.07, Fjällräven, Jula, Nordic Nest, and many more.
With a strong foundation in the Nordics, we are on a journey to expand internationally, backed by ambitious growth targets and a clear vision to define the category globally!
The Role
We are looking for an Application Specialist who wants to grow with us. You will be a key player in the meeting with our customers, you will help them get started and ensure that they get maximum business benefit from the platform. The role requires a combination of technical understanding and customer empathy. You will take new customers from contract to live, adapt the platform to the customer's flows, test newly developed functionality, train and guide users in the system and provide educational support. It is important to have a technical understanding at the level below the application such as information models and integrations. It is also important to communicate clearly with both technicians and the business side.
Merits:
• Experience in e-commerce, retail, logistics, returns or warehouses - in terms of both processes and systems
• Experience in the role
• Experience working with integrations
- Department
- Onboarding & Support
- Locations
- Borås
- Remote status
- Hybrid
About inretrn
Once upon a retail nightmare, our founder had a vision: turn the chaos of returns into a digital dream. No more surprises, no more lost control—just returns so good, they’ll make you smile.
Teaming up with a returns guru, we debunked the myth that all returns are bad. Thus, our platform was born. From analog agony to automated ecstasy, we’re the rebels rewriting the returns rulebook.
Join us in the returns revolution, where every return isn’t just accepted; it’s adored.